Support
Need help with DON'T FORGET? Find answers below or reach out directly.
Contact Us
For bug reports, feature requests, or any questions, email us at:
support@appsfoundrylabs.comTroubleshooting
I'm not receiving notifications
- Open your device Settings → Notifications → DON'T FORGET and ensure notifications are enabled.
- Check that "Do Not Disturb" or "Focus" mode is not blocking notifications.
- On Android, ensure DON'T FORGET is excluded from battery optimization (Settings → Battery → DON'T FORGET → Unrestricted).
- Try removing and re-adding a commitment to refresh notification scheduling.
My widgets are not updating
- Widgets refresh periodically based on OS limits. Open the app to trigger an immediate refresh.
- On iOS, try removing and re-adding the widget.
- On Android, check that DON'T FORGET has unrestricted battery access.
- Ensure you have at least one active commitment for the widget to display.
How do I restore my Pro purchase?
- Open DON'T FORGET and go to Settings (menu icon).
- Tap "Restore Purchases" at the bottom of the settings panel.
- Make sure you are signed in to the same Apple ID or Google account used for the original purchase.
Live Activities are not showing on my Lock Screen
- Live Activities require iOS 16.1 or later.
- Go to Settings → DON'T FORGET → Live Activities and ensure they are enabled.
- You need at least one active commitment with a deadline within the next 8 hours for Live Activities to appear.
How do I delete my data?
- Since all data is stored locally on your device, uninstalling DON'T FORGET will permanently delete all your data.
- You can also delete individual commitments by swiping left on them in the app.
App Information
- Developer
- Apps Foundry Labs
- Platforms
- iOS & Android
- Category
- Productivity
- Price
- Free (Pro upgrade available)
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